A site map of the Practice Support Manual is presented below:
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Topics
- Communication
- Disability Equality
- Ethical Practice
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Health and Safety – General
- Health and safety in the workplace
- Health and safety legislation
- Health and safety risk management
- Premises
- Fire safety
- Electricity at work
- Display screen equipment
- Manual handling
- Mental health and wellbeing at work
- Hazardous substances (COSHH)
- Mercury handling
- Infection control
- Waste management
- Personal protective equipment
- Latex allergies
- RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013)
- First aid
- Pressure vessels
- Lasers
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Health and Safety – Infection Control
- Infection control in dental practice
- Infection control policy
- Health clearance and immunisation
- Training in infection control
- Hand hygiene
- Occupational exposure management (including sharps)
- Control of legionella
- Environmental cleaning
- Decontamination of dental instruments
- Managing Decontamination in Dental Practice (MDDP)
- Procurement of infection control and decontamination Items
- Disinfection of impressions and appliances before dispatch
- Decontamination of equipment and instruments before repair
- Dispatching biological specimens
- Infection control for domiciliary visits
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Medical Emergencies and Life Support
- Medical emergencies in dental practice
- Training in the management of medical emergencies
- Medical emergency equipment
- Medical emergency drugs
- General requirements to prepare for medical emergencies
- Emergency drugs and equipment for domiciliary dental treatment
- Storage of medical oxygen cylinders
- Transport of medical oxygen cylinders
- Quality Improvement Activity
- Radiation Protection
- Record-keeping
- Risk Management
- Sustainability
- Checklists
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Templates
- How to use templates
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Communication
- Complaints Feedback etc Poster May 2023
- Consent Form Dec 2024
- Complaints Procedure STAFF May 2023
- Complaints Procedure PATIENTS May 2023
- Duty of Candour Procedure May 2023
- New Patients Letter May 2023
- Patient Experience Questionnaire
- Patient Information Leaflet Items May 2023
- Patient Information Leaflet Example May 2023
- Patient Notification of a Change of Dentist Policy May 2023
- Patient Pregnancy Query Poster
- Patient Review and Personal Care Plan (External)
- Protocol for Routine Referrals May 2023
- Protocol for Urgent Referrals May 2023
- Raising Concerns and Whistleblowing Policy June 2021
- Record of Complaint May 2023
- Referral Form May 2023
- Violent Incident Report May 2023
- Zero Tolerance May 2023
- Disability equality
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Ethical practice
- Consent Form Dec 2024 Template
- Data Protection, Confidentiality and Information Security Policy Dec 2024 Template
- GDPR Information Audit Dec 2024 Template
- GDPR Privacy Notice for Patients Dec 2024 Template
- GDPR Privacy Notice for Staff Dec 2024 Template
- Model Publication Scheme Guide to Information Dec 2024 Template
- GDPR Privacy Notice for Children Dec 2024 template
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Health and safety – general
- COSHH Risk Assessment Mar 2012 Template
- Display Screen Equipment Assessment Mar 2012 Template
- Fire Safety Risk Assessment forms, guidance notes and worked examples
- Health & Safety Policy May 2014 template
- Health & Safety Risk Assessment July 2021 template
- Latex Policy Aug 2013 template
- Latex Poster
- Latex Questionnaire Mar 2012
- Manual Handling Information Mar 2012
- Manual Handling Risk Assessment
- Personal Protective Equipment March 2013
- Waste Management Policy Nov 2024
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Health and safety – infection control
- Cleaning Schedule and Records May 2014 template
- Continuity Planning Tool Nov 2023 template
- Cleaning of the care environment and care equipment policy April 2024 template
- COSHH Risk Assessment template
- Decontamination Agreement May 2014 template
- Decontamination Process Failures Planning Tool April 2024 template
- Decontamination of Reusable Items Policy and Procedures April 2024 template
- Decontamination Methods For Instruments Used In This Practice April 2024 template
- Dispatch to Laboratories and Equipment Suppliers Policy April 2024 template
- Dispatch of Pathology Specimens May 2014 template
- Example Job Description Including LDU Duties May 2014 template
- Hand Hygiene Policy and Procedures April 2024 template
- Health & Safety Policy May 2014 template
- Health & Safety Risk Assessment July 2021 template
- Health Clearance and Immunisation Policy Aug 2021 template
- Infection Control Policy Dec 2012 template
- Infection Control for Domiciliary Visits Policy April 2024 template
- Legionella Policy and Procedures Dec 2023 template
- Managing Dental Decontamination in Dental Practice: Checklist April 2024 template
- New Staff Induction Checklist April 2024 template
- Non-vacuum Type N Sterilizer Test Record May 2014 template
- Occupational Exposure Management, including Sharps, Policy Aug 2013
- Personal Protective Equipment April 2024 template
- Procurement of Infection Control and Decontamination Items Policy April 2024 template
- Staff Decontamination CPD Checklist May 2014 template
- Staff Decontamination LDU Roles and Responsibilities and Training April 2024 template
- Ultrasonic Cleaner Test Record May 2014 template
- Vacuum Type B Sterilizer Test Record May 2014 template
- Washer Disinfector Test Record May 2014 template
- Waste Management Policy Nov 2024 template
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Medical emergencies and life support
- Controlled Drugs Incident Report to Controlled Drugs Accountable Officer
- Controlled Drug Standard Operating Procedure (SOP) Template for GDPs
- Domiciliary Care Risk Assessment Record Oct 2023 template
- Emergency Drugs and Equipment Weekly Log Sep 2023 template
- Managing Medical Emergencies Policy and Procedure Feb 2014 template
- Quality improvement
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Radiation protection
- Developer & Fixer Changing Record Jun 2012 template
- Digital Detector Check Record Sept 2022 template
- Digital Monitor Check Record Sept 2022 template
- Example Employer’s Procedures (EP1-18) template
- Example Employer’s Protocol for Intra-oral Exposures template
- Example Employer’s Protocol for Cephalometric Exposures template
- Example Employer’s Protocol for Panoramic Exposures template
- Example Radiology Quality Assurance and Audit Programme Sept 2022 template
- Local Rules Sept 2022 template
- Quality Assessment of Radiographic Images Sept 2022 template
- Radiation Protection File Log Dec 2019 template
- Radiation Protection File Overview Sept 2022 template
- Radiograph Processing Unit Cleaning Record Jun 2012 template
- Radiograph Processing Unit/Darkroom Light Test Record Dec 2014 template
- Radiography Training Record Dec 2019 template
- Record of Audit Jun 2012 template
- RPS Appointment Letter Dec 2019 template
- X-ray Ancillary Equipment Inventory Sept 2022 template
- X-ray Film Stock Record Jun 2012 template
- X-ray Machine Inventory Jun 2012 template
- X-ray Machine Routine Testing and Maintenance Dec 2019 template
- X-ray Machine Routine Surveillance Record Dec 2019 template
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Record-keeping
- Assessment of Dentures
- Assessment of Head and Neck
- Assessment of Oral Mucosal Tissue
- Assessment of Teeth
- Basic Periodontal Examination and Dentition Care Requirements
- Dental Anxiety Questionnaire
- Medical History
- Patient History Update
- Patient's Personal Details
- Patient Review and Personal Care Plan
- Practice Closure: Disposal of Patient Records Policy Apr 2024 template
- Radiographic Assessment
- Social and Dental History
- Risk management
- Sustainability
- Inspection
- About
-
News
- Updated HSE process for registering to work x-ray machines
- Legionella update
- Quality Improvement Activity (2022 – 2025 cycle)
- Infection Prevention and Control e-learning module
- Winter Preparedness
- Mental health and wellbeing
- Class 3 Medicines Recall: Falsified Medical Oxygen
- Drug Prescribing for Dentistry
- National Infection Prevention and Control Manual
- Changes to registration and log in
- New topic: Sustainability
- Radiation Protection
- Control of Legionella
- Midazolam 10mg/2ml ampoules for buccal administration
- Disability Equality update
- Accessing PSM templates and checklists
- Webinar: Reducing AGPs in practice – using Red Band Handpieces and Electric Micro-Motors
- Updated information: Health Clearance and Immunisation
- Health and Wellbeing
- Enhanced Significant Event Analysis (eSEA) learning resource
- Updated resources for Whistleblowing
- Ventilation information
- National Whistleblowing Standards for NHSScotland
- BREXIT
- COVID – 19: Dental Practice Reopening guide
- Dental Practice Closure During COVID-19 Pandemic guide
- COVID-19
- Updated resources for Radiation Protection now available
- Updated information on the Model Publication Scheme
- Quality Improvement
- Changes to Radiation Protection Legislation
- New NHS Scotland Complaints Handling Procedure
- Health Clearance for Dental Practice Staff
- Sign up for the Scottish Dental e-Newsletter
- CPI and Radiology Guidance
- Practice Inspections (CPI, Sedation) Checklist review
- Waste Management
- PSM website has a new look
- Medical Emergencies topic updated
- Module 2: Infection Prevention and Control
- Instrument decontamination guidance
- Sustainability resources for nitrous oxide waste mitigation
- Updates to MDDP templates, in line with SHTM 01-05 Decontamination of dental instruments
- Winter Preparedness 2024
- Waste Management Training
- IPC E-Learning Module 3 –Available Now
- Update to Ethical Practice topic
- Protection of Vulnerable Group (PVG) scheme