All PSM topics can be accessed through the homepage or topics landing page. A complete list of all available checklists and templates within the Practice Support Manual (PSM) can be accessed from the topic landing page and the links in the menu across the top of every page.
Actions for the Dental Team
Within the PSM, text formatted in this way denotes actions for the dental team. These actions are considered best practice by the group that developed the guidance. Following these actions will help practices comply with current professional regulations and legislation.
Read the summary introductions
The PSM covers several diverging topics. One way of approaching the use of the PSM is to read the introduction landing page for each topic. These outline the content provided for each topic, and has a number of tiles that cover subtopics. In this way, each dental team can prioritise subjects to address and allocate responsibilities among the team.
Search for specific words
A word can be entered into the PSM search function box to find information about a topic of interest in the PSM. Phrases can also be searched by putting these in double (“) quotation marks within the search function box.
Browse the website
From the ‘landing page’ for each main topic (e.g. Record-keeping),the contents list for the given topic can be viewed in the tiles located at the bottom of the page. The templates and checklists can be accessed from the topic landing page.
Links to individual templates are cited within the body of each web page and at the end of each page, where relevant. Sources of Information, i.e. references and details of organisations cited within each web page are listed at the end of each page. Links to external websites open in a new webpage.
Please note that to view all the content on a given web page, scrolling might be required.
The ‘breadcrumb’ menu (e.g. Practice Support Manual > About > How to Use the PSM) at the top of each page indicates which page is currently being viewed, and where it lies in the hierarchy of the PSM. Clicking on the links to the left will take you up a level within the PSM.
Formats for Templates and Checklists
Templates and checklists use the Adobe Page Description Format (PDF) or, where you may need to edit the files, Microsoft Word.
Templates and checklists can either be printed out and filled in by hand or be saved to your computer and completed electronically. See the relevant instructions for more details.
Frequently Asked Questions
A list of Frequently Asked Questions (FAQ) is provided to help you. If you have a question about the PSM which is not answered under FAQ please let us know. psm.sdcep@nes.scot.nhs.uk
Your feedback
If you have any comments, suggestions or problems relating to the PSM, please send us your feedback. psm.sdcep@nes.scot.nhs.uk
The web addresses for the links provided are correct as of April 2024. In order for us to keep these up to date, please let us know if you find that any links no longer work. psm.sdcep@nes.scot.nhs.uk