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About NHS Education for Scotland

NHS Education for Scotland (NES) is a public-sector body as set out in 2002 No. 103 National Health Service – the NHS Education for Scotland Order 2002. It is one of the organisations which form part of NHS Scotland (NHSS).

NES is an education and training body and a special health board within NHS Scotland, with responsibility of developing and delivering education and training for the healthcare workforce in Scotland.

The Scottish Dental Clinical Effectiveness Programme (SDCEP) operates within NES and provides user-friendly, evidence-based guidance on topics identified as priorities for oral health care. The SDCEP Practice Support Manual supports practice management and organisation in primary dental care by providing up-to-date advice on a range of topics that are essential for running a dental practice.

What types of personal information are collected?

NES holds and manages personal data for the administration and evaluation of training and education of health and social care professionals, for the employment of staff, for research and for related activities in support of our core purposes.

NES processes several categories of personal data, including:

  • Training management data: including contact details for trainees, educational history, placements and records of progress
  • Educational data: contact details, records of attainment, records of attendance
  • Employee data: contact details employment and educational history, leave records, management information, performance and appraisal information
  • Contact details for: contractors and suppliers, stakeholders, volunteers, organisational leads or contacts for specific activities
  • Equality and diversity data (where provided by individuals): race or ethnicity, religion, sexual orientation, disability

For the SDCEP Practice Support Manual we process the following categories of personal data:

  • Username, email address and postal address

What is the purpose of processing data?

We process data on the SDCEP Practice Support Manual for the following reasons:

  • We process your username and email address to provide an account for you to access the PSM content and to notify you of updates to the PSM
  • We process your professional postal address, for example a dental practice, to establish that you are a bone fide registrant

What is the legal basis for using personal information?

NES as a data controller and a data processor, is required to have a legal basis when using personal information. NES considers that performance of our tasks and functions are in the public interest. When using personal information, our legal basis usually is that its use is necessary for the performance of a task carried out in the public interest, or in the exercise of official authority vested in us.

For the SDCEP Practice Support Manual NES considers our legal basis for processing is:

  • Public interest

Sharing the information

NES shares personal data where appropriate and necessary with third parties such as employing NHS Board and other employers, educational institutions and regulatory and professional bodies. We will also share persona data where required to do so by law.

For SDCEP Practice Support Manual we will share your data with:

  • the providers and hosts of the SDCEP Practice Support Manual website.

Transferring personal information abroad

SDCEP Practice Support Manual will not transfer any of your personal data outside of the UK.

Retention periods of the information we hold

We only keep your information for as long as it is necessary to fulfil the purposes for which the personal information was collected. This includes for the purpose of meeting any legal, accounting or other reporting requirements or obligations. The NHS Scotland retention policy sets out the minimum retention timescales.

The SDCEP Practice Support Manual will retain your personal data for as long as you remain a registered user of the service.

Security of your information

We take our duty to protect your personal information and confidentiality very seriously and we are committed to taking reasonable measures to ensure the confidentiality and security of personal data for which we are responsible for.

All NES staff are required to undertake annual information governance training and to be familiar with information governance policies and procedures.

Your rights regarding your personal data

You have the following rights in regard to your personal data:

  • The right to informed of why we are collecting/holding data about you and how that data will be used;
  • The right to access the data we hold about you;
  • The right to have the data we hold about you rectified if it is inaccurate or incomplete;
  • The right to have your personal data erased and to prevent processing in specific conditions;
  • The right to restrict the processing of your data;
  • The right to obtain and reuse your personal data for your own purpose across different services;
  • The right to object to the processing of your data based on legitimate interests of NES, direct marketing or for the purposes of scientific/historical research and statistics;
  • The right not to be subject to a decision based on automated processing.

How to access your personal data

You have the right to access the information which NES holds about you, and why, subject to any exemptions using a Subject Access Request. Requests must be made in writing and you will need to provide:

  • Adequate information [for example full name, address, date of birth, staff number etc] so that your identity can be verified and your personal data located.
  • An indication of what information you are requesting to enable us to locate this in an efficient manner.

You should send your request to the Information Governance Team. Contact details can be found below.
We will aim to comply with requests for access to personal data as quickly as possible. We will ensure that we deal with requests within 30 days of receipt unless there is a reason for delay that is justifiable.

Complaints about how we process your personal data

In the first instance, you should contact the Information Governance Team – contact details can be found below.

Data protection notification

NES is a ‘data controller’ under the Data Protection Act. We have notified the Information Commissioner that we process personal data and our registration number is: Z7921413
The details are publicly available from the: –

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow SK9 5AF

How to contact us

Data Protection Officer
Westport 102
West Port
Edinburgh EH3 9DN

If you wish to delete your account with the SDCEP Practice Support Manual, please contact us using the details given on this website.

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