The ‘Practice Support Manual’ (PSM) supports practice management and organisation in primary dental care in Scotland by providing up-to-date advice on a range of topics that are essential for running a dental practice (see Topics).The PSM is provided by the Scottish Dental Clinical Effectiveness Programme,supported by NHS Education for Scotland.For more information about the PSM see Aboutor watch a video introduction.
A new sub-topic on Health and Wellbeing at Workhas been added to the Health and Safety General topic. The subtopic outlines employer requirements for supporting staff, and provides a list of external information and training resources for wellbeing. → read the full article
NES Dental CPD have produced a new enhanced Significant Event Analysis (eSEA) Quality Improvement learning resource. The resource is relevant to primary care dental practices and provides real life examples of eSEA scenarios. The resource can be found in the → read the full article
The PSM’s Whistleblowing information, advice and templateshave been updated in line with the Independent National Whistleblowing Officer (INWO) National Whistleblowing Standards for NHS providers in Scotland. Changes include: All organisations that provide NHS services are required to have a whistleblowing → read the full article
The PSM aims to help dental teams keep up to date with legislation and professional regulations, prepare successfully for practice inspection and carry out best practice.
Brief background information and ‘actions for the dental team’ are provided for each topic. Checklists and templates are provided as optional tools to aid practice management.
The PSM is written primarily for principal dentists and practice managers responsible for managing a dental practice. However, the smooth running of a dental practice involves the whole team, and so the content is relevant to all team members.
The PSM is freely available to the dental profession in Scotland. If you do not work in Scotland and are interested in being able to access the PSM please contact the SDCEP officeor use the feedbackform.
